On-Premise Station not available

Products

• CA App Synthetic Monitor

Issue/Introduction

Starting from this morning all monitors managed by On-Premise Station are in error.

The errors are (-95) Request timed out.

and

(-98) no more monitoring stations available to perform the check

We restarted the process but no change after restart the server.

Resolution

The two hosts below needed to be added to the firewall/proxy.  Please see documentation link below.

scheduler.asm.saas.broadcom.com

scheduler2.asm.saas.broadcom.com

Firewall Settings