Deployment on Red Hat Enterprise Linux fails with Unexpected TELNET prompt
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Deployment on Red Hat Enterprise Linux fails with Unexpected TELNET prompt

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Article ID: 278375

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

When using deployment wizard to install agent remotely to Red Hat Enterprise Linux release 8.1 (or higher version like 8.2, 8.3 etc...), it fails with error "Unexpected TELNET prompt."

 

- In TRC_CF_DMDEPLOY*.log we could see this error :

DmDeploy        |cssh2transport.cpp  |002945|DETAIL | CAPKI LibInit Mode <0>
DmDeploy        |cssh2transport.cpp  |000767|DETAIL | Start generating dh parameters.
DmDeploy        |cssh2transport.cpp  |000794|DETAIL | dh parameters length 268.
DmDeploy        |cssh2transport.cpp  |000824|DETAIL | Finished generating dh parameters - pubval length 256.
DmDeploy        |cssh2transport.cpp  |000828|DETAIL | m_pCKexDHInitMsg->GetPayloadLen() 262
DmDeploy        |cssh2msgkexdhreply.c|000200|DETAIL | Cssh2msgkexdhreply::Create1 : failed calling CreateFromSSHData(3)
DmDeploy        |cssh2transport.cpp  |001793|DETAIL | received SSH_MSG_KEXDH_REPLY - payload length<1076>
DmDeploy        |cssh2transport.cpp  |001772|DETAIL | failed calling PerformKeyExchange()
DmDeploy        |cssh2transport.cpp  |000424|DETAIL | failed calling ReceiveBinaryPacket()
DmDeploy        |ssh2.cpp            |000097|DETAIL | Failed to connect to SSH2 Server. - -1
DmDeploy        |cdmdeployer.cpp     |004751|DETAIL | Failed to push primer using SSH/SFTP method.

Environment

Client Automation 14.5
Deployment on Linux Red Hat Enterprise Linux release 8.1 or higher version

Cause

- In rhel 8.0, ssh has following version : OpenSSH_7.8p1, OpenSSL 1.1.1 FIPS  11 Sep 2018
 
- In rhel 8.1, ssh has following version : OpenSSH_8.0p1, OpenSSL 1.1.1c FIPS  28 May 2019

Format of messages sent by SSH server has changed in version 8.0

Resolution

Open a case at CA Broadcom Technical Support and ask for the fix T533385
This fix delivers the file :
01/22/2024  486,904 DMDeploy.exe  14.5.0.601

 

This fix has been built for 14.5 CU6 but it could also be installed on Domain Manager 14.5, 14.5 CU1, 14.5 CU2, 14.5 CU3, 14.5 CU4, 14.5 CU5, 14.5 CU6

Additional Information

To install the fix following steps could be used on the Domain Manager :

1- Stop dmdeploy
caf stop dmdeploy
 
2- Install the fix T533385
 
3- Start dmdeploy
caf start dmdeploy