NetOps Portal showing unable to contact with Data Aggregator (DA) post restart

Products

• Network Observability
• CA Performance Management

Issue/Introduction

NetOps Portal showing unable to contact with Data Aggregator (DA) post restart

Environment

Version: ANY

Cause

Possible cache corruption in the DA

Resolution

Run the following commands in the following order on the DA system:

1. systemctl stop dadaemon
2. cd /opt/IMDataAggregator/scripts/
3. ./dadaemon clean
4. systemctl start dadaemon