SSL communication between nodes fails with error Inconsistent SSL configuration

Products

• CA Automic Dollar Universe

Issue/Introduction

We have configured SSL on all nodes and UVMS. However the communication between some of the nodes fails with below error

| 2023-09-26 15:29:05 |WARN |X|IO |pid=P.T| o_io_cache_get_NodeNetwor | Inconsistent SSL configuration: target node NODENAME hasn't SSL activated

Environment

Component: DOLLAR UNIVERSE

Version: 6.x, 7.x or higher

Cause

After reviewing the logs, the cause of the issue is nodes being out of sync.

Resolution

• Make sure that the each nodes have required TRUSTEDCERT entries
• Open UVC > Administration > Nodes > Nodes > Double click on Node > Full Synchronization (perform on nodes with above error)

More details about Full Synchronization can be found in Tech Doc https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/dollar-universe/6-10-101/Univiewer-Console/administrationmode/uvc_nodeslist/uvc_nodesgeneralsection.html

• Restart the Nodes
• Validate the Job run