Some Frontier device models are not connecting as expected.

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

We have some Frontier devices modeled in the Spectrum database.

When an AutoDiscovery is run or a discover connections if run on these models, there are no connections made to other models in the Spectrum database.

Environment

Component: AutoDiscovery/Discovery and Modeling
Version: Any

Cause

The Frontier device does not populate the ifPhysAddress for the interfaces in the interfaces mib. This is required for Spectrum to make a connection to an interface when the Source Address table is read by the modeling process.

Resolution

None as this is a mib support issue with the vendor.