But on the impacted system we found only the RA 3.1 plugin in AWI listing, the equivalent plugin for 21.0.1 can be missing
The Store object UC_ECC_PLUGINS should not contain
AE 21.0.8 HF1
RA MAIL Agent 3.1
Mail Agent 21.0.1
This is a bug in the 21.0.1 Mail Agent
This bug is fixed in version 21.0.2 of the MAIL Agent. This Module should be displayed.
Hint:
-- Before deploying this new Module it is recommend to delete manually the Entry of the 21.0.1 Agent in the UC_ECC_PLUGINS store object and to delete the template of the 21.0.1 connector object.
-- To have the AWI plugin list updated, and these changes taken into account, AWI session should be closed.
Related bug TIcket
Bug ID: DE584488
Bug Title: Mail Agent is missing configuration options in AWI