After upgrading to 23.3.5 the Dynamic Alarm title is no longer displayed

Products

• CA Spectrum
• DX NetOps

Issue/Introduction

The Alarm Title column displays the same information as the Alarm Type in the OneClick Console.

Environment

Spectrum OneClick 23.3.5 and 23.3.6

Cause

Configuration was changed in the Spectrum 23.3.5 installer.

In the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file of the OneClick server:

<context-param xmlns="">
    <param-name>com.aprisma.ClientAlarmUpdate.ParseByteCode</param-name>
    <param-value>true</param-value>
    <description>This parameter defines the parsing of byte code in alarm title.</description>
  </context-param>

Resolution

Edit the $SPECROOT/tomcat/webapps/spectrum/WEB-INF/web.xml file of the OneClick server, change the parameter (com.aprisma.ClientAlarmUpdate.ParseByteCode) from true to false, and then restart the Spectrum Tomcat service to put the change in place.

• $SPECROOT/tomcat/bin/stopTomcat.sh
• $SPECROOT/tomcat/bin/startTomcat.sh

With Spectrum 23.3.7+ the default install value will be set to false.

Additional Information

This can also affect out of the box UIM integration with Spectrum, as we use Dynamic Alarm titles to enrich the alarms without any user customizations.

When this is not working you will see generic alarms such as "ALARM ON UIM MANAGED RESOURCE" instead of   "Disk Usage (%) on ...." .