Multiple Apps in SAAS AXA are not reporting data since Jan 09.
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Multiple Apps in SAAS AXA are not reporting data since Jan 09.

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Article ID: 278111

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

In looking at developer tools, below is the error:

Tenant with Tenant Id <id> is inactive/deleted from the tenant service

Could it be related to recent SaaS upgrade?  This is not happening in our stage environment.

Resolution

AXA Tenant was inactive for a long time and not related to a recent SaaS upgrade.