Status Report Cost and Effort 'Spent' Metrics not Calculating (CIT and Idea)
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Status Report Cost and Effort 'Spent' Metrics not Calculating (CIT and Idea)

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Article ID: 278008

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

SUMMARY:  On the Status Module for IDEAS & CITs Actuals (Cost and Effort ‘SPENT’) are not showing for the widgets and therefore the Balance is not correct. 

Projects show Cost and Effort Metrics fine on the Status Report, but Ideas and CITs do not.

 

STR:

 

1)  Make sure your CIT or Idea is Financially Enabled

2)  Create a cost plan and a budget plan

    - these can be manual or auto populated

3)  Create a financial transaction (or post a timesheet)

4)  Post transaction to WIP

5)  Run Import Financial Actuals job

6)  Verify that your cost plan and budget plan both show the actuals

7)  Go to Status Module and make sure the Cost and Effort Metrics widgets are on your page

 

Expected Results:  All 3 fields for each widget show correct values

 

Actual Results:  The Budget Spent and Effort Spent show as 0 therefore the actual Variance is incorrect.

 

Workaround:  None

Environment

16.1.3 and 16.2

Cause

Reported as DE79174

Resolution

DE79174 currently under engineering review.