'API-1004 : Invalid resource identifier' when replacing a role/resource and editing custom attribute

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

SUMMARY:  When replacing a role/resource with another resource and updating a custom string field at the same time in the details flyout, the custom field will not update and an additional error 'API-1004 : Invalid resource identifier' .  The resource/role does get replaced but other fields do not update.

 

STR:

1) Create string attribute called "Notes" on the Team object

2) Navigate to MUX Staffing > Staff (Grid)

3) Add the new string attribute as a field in the details flyout

4) Replace either a Role with a resource, or a resource with one that is not already on the investment.  You will want to update the 'Notes' field after replacing the role/resource

   - select the current role or resource so they show in the details flyout

   - in the details

         - select a different resource and

        - update the notes field

Expected Results:  The message Replacement Successful and no other message

Actual Results:  Initial message 'API-1004 : Invalid resource identifier' = nnnnn'    then correct message Replacement Successful

Notes field does not update

 

Workaround:  Replace the resource then after the replacement is complete, update the notes.

Environment

16.1.3 and 16.2

Cause

Reported as DE79147

Resolution

DE79147 was reviewed and determined it is a product limitation at this time.

The issue may be addressed at a later date, but currently the work around will need to be utilized until the design can be changed.