Unable to get access to any enviornment/universe
Article ID: 277828
Updated On:
Products
CA Application Performance Management (APM / Wily / Introscope)
Issue/Introduction
Using LDAP, I have added a new user to a Universe but that user is getting the error message: "You do not have access to any area of the environment"
Environment
APM 10.8
Resolution
- "Include Experience Node" was not enabled on the configuration of the Universe. This was enabled.
- User is added into the Universe, not the group. Added the group to the Universe and removed the user
User is now able to see the Universe
Feedback
Yes
No
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