Job Messenger fails randomly at the end of a Windows job

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

This issue started happening after the upgrade of Windows 2012 to Windows 2019.

This is the error message found at the end of the Job Report:

<...>
C:\>C:\Automic\Agents\Windows\WINDOWS_AGENT\bin\UCXJWX6M.EXE JNR=0194881610 MNR=0003 PNR=2300 IPA=###.###.###.### TYP=E RET=00000000 TXT="        Job ended" 
Program 'UC4 Job Messenger' version '12.3.9+hf.2.build.1665688306044' started
Error 'General error occurred in function 'CProcess.cpp#sys::Process::getParentId:295'', reason: 24 - Das Programm hat einen Befehl ausgegeben, aber die Befehlslänge ist falsch. >CProcess.cpp#sys::Process::getParentId:295<

C:\>GOTO JOBENDE 
ATTENTION - UC4:JOBMESSENGER failed
JOB ended with RETCODE 0
JOBMSG ended with RETCODE 1
JOB will abort with RETCODE from JOBMSG step

Environment

Windows 2019 and higher

AE v12.3 and AE v21

Cause

This is a defect

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Windows Agent

Automation.Engine 21.0.9 - Available

Additional Information

Fix AE-33714