ConnectAll field mappings modal popup does not scroll if there are many mappings
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ConnectAll field mappings modal popup does not scroll if there are many mappings

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Article ID: 277635

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Updated On:

Products

ConnectALL

Issue/Introduction

DESCRIPTION

When defining field mappings that include a large number of mappings, there is no scroll bar available to get to the lower mappings or Save Mappings buttons.  These items may be pushed off the bottom of the screen.

 

STEPS TO REPRODUCE:

  1. Go into an automation (for example Rally <-> Jira)
  2. Add a field mapping for a dropdown type field on both connections
  3. Go into the Value mapping screen
  4. Click the + button until the controls at the bottom of the model get pushed off the bottom of the screen

 

Environment

ConnectAll On-premise 3.1.0.1

ConnectAll SaaS 3.1.0.1

 

Cause

This is caused by defect DE78320

Resolution

This is resolved in ConnectALL v3.3

 

Workarounds

Workaround 1

The first workaround is to adjust the zoom level of your browser.  This works well if you do not have too many value mappings.

 

Workaround 2

The second workaround is only possible if your organization allows access to the developer tools in your browser.  These instructions are specific to Chrome, however they will be similar for other web browsers

Right click on the ConnectAll page and click Inspect

Click on Elements in the toolbar that pops up and then click on the <body ...> tag

Look for the body.modal-open class in the right hand pane.  Underneath that will be overflow: hidden;

Simply uncheck the checkbox

At this point a scroll bar should appear to the right