Rally: Text of an Exit Agreement is cutoff and will not display the full text

Products

• Rally SaaS

Issue/Introduction

On a Kanban board, the exit agreement is not fully visible.

Cause

This can be caused by cutting & pasting from an external editor that embeds special characters and formatting.

Resolution

• Edit the exit agreement.
• In the popup editor select all of the text.
• Click the Remove Format button, it looks like Tx, right next to "Templates" on the far right side.
• Then click the Save button and reload the page.