Mobile App - List of To Dos and Checklist sections do not load

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Steps to Reproduce:

1. Have a server with 16.2.0 or earlier
2. Create a checklist with/without sections and have some ToDos
3. Install and open the mobile application
4. Log in with the above server
5. Navigate to To Dos workspace
6. Search the above created checklist and click on it and observe the behaviour.

Expected Result: The system should show list of To Dos and section of the Checklists.

Actual Result: The system is not showing the list of To Dos and sections and showing error.

Environment

Version: 16.2.0.

Cause

DE78928

Resolution

DE78928 is fixed as part of new work under S254776.