Multiple REST API requests when accessing a project
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Multiple REST API requests when accessing a project

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Article ID: 277578

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

After clicking on the Properties icon in a project from the Project Tiles, there is a REST API call that seems identical that occurs 4 times.
These 4 requests are also not happening in parallel, the second request has to wait for the first, the third for the second, and the fourth for the third.When this request takes some time, as the time is effectively multiplied by 4, a performance issue is very visible.

Steps to Reproduce:

  1. Configure a project with a blueprint that has the Properties module as the first module.
  2. With Developer Tools open, go to the Project Tiles and click on the properties icon for that project

Expected Results: There are no repeated REST API calls.

Actual Results: A REST API call that looks identical happens 4 times. Each identical call has to wait for the previous to finish.

Environment

Clarity 16.1.3

Cause

DE78955

Resolution

DE78955 is fixed in Clarity 16.2.1 and backported to 16.1.3 patch 5 

Workaround: Clicking on the project from the project grid has this call 'only' twice, which is an improvement, but still not expected/optimal.