Getting RSOD when saving Endpoint File System Scan

Products

• Data Loss Prevention Core Package

Issue/Introduction

When adding multiple machines together in the endpoint discovery scan, upon saving, we encounter the RSOD error.

Environment

DLP Release: 16.x

Resolution

We noticed several agents lacked an assigned version. The agent version for those agents is displayed as blank. If any agent with a blank version is present, the save fails with RSOD, However, The save operation proceeds smoothly if these machines are not included in the list.