SAP jobs fail with U02004164 No client in login object
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SAP jobs fail with U02004164 No client in login object

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Article ID: 277511

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation

Issue/Introduction

Following the upgrade of the Automation Engine to version 21.0.9, SAP jobs fail as evidenced by the error message below.

U02000005 Job '<sap_jobname>' with RunID 'xxxxxxx' is to be started.
U02004164 No client in login object.

Environment

Release: 21.0.9 

Component: Automation Engine

Cause

The issue has been confirmed to be a bug by our Dev team.

Resolution

This problem is currently being worked on by Engineering and a fix will be delivered in the upcoming hotfix for 21.0.9 

Workaround

This occurs if you have a LOGIN Object configured in the SAP Job and the below checkbox is not checked "Login Override - Override agent login information with job login"  

If this is not explicitly set on the Job Object, the login from the connection object is used

Prior to version 21.0.9, the Login Object was always sent, irrespective of the checkbox setting. The issue stems from an inherent behavior misaligned with intended specifications. In addressing a recent defect, our development team identified and corrected this underlying issue to maintain system integrity and intended functionality.

If Automation Engine 21.0.9 is used in combination with the SAP agent, please review and update job objects with the "Login Override - Override agent login information with job login" option.

This will work as a workaround until the hotfix for this issue is released.

Additional Information

Defect ID: AE-35218