Getting Error that Package is not avaialable when trying to select option to Approve
Article ID: 277389
Updated On:
Products
Issue/Introduction
Users are trying to select the option to Approve a Package and getting a message that the Package is not Available. Recently a new approver group was created that is being used by the package. The approver group (APPGRP1) is connected to a RACF group. The approver group is set up as follows:
DISPLAY -------------- APPROVER GROUP DEFINITION ----------------------
COMMAND ===>
APPROVER GROUP: APPGRP1 ENVIRONMENT: PROD
TITLE: NOC PACKAGE APPROVER GROUP
QUORUM SIZE: 00001 DISQUALIFICATION: N
UPDATED: 20DEC23 11:41 BY USER1
APPROVER REQ'D (Y/N) APPROVER REQ'D (Y/N)
===> APPGRP1 ===> N ===> ===>
===> ===> ===> ===>
How can this problem be resolved so the package can be approved?
Environment
Release: All supported Releases
Resolution
Based on the information provided it appears that the user is trying to add a "RACF GROUP" to the approver group as an approver. You cannot do that.
There are 2 options to resolve this problem:
1. Make the approver group and "External" Approver group
or
2. Put the ID for each user in the RACF GROUP in the approver group.
The reason for the error is that the RACF GROUP is in the APPROVER field of the Approver Group.
Endevor sees APPGRP1 and assumes that it is a USERID - which it is not and will not allow the USERS to approve the package.
See the documentation for more information on Define Approver Groups.
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