ConnectAll automations do not come out of a locked state
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ConnectAll automations do not come out of a locked state

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Article ID: 277344

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce: 

  1. Install ConnectALL 3.2.0.1 version.
  2. Let multiple automations run as scheduled.


Expected Results: 

The automation lock should get released automatically and it should trigger as per the schedule.

Actual Results:
In some situations, automations are not triggering on their schedule and are showing in a locked state.

Environment

3.2.0.1

Cause

This is caused by comments being synchronized that contain URLs with a large amount of text and the regex parsing used in the adapter was caught in an expensive loop.

Resolution

DE78915 is addressed in 3.3 and backported in 3.2.0.2 patch