Allow DNS resolution for Cloud SWG domains used by agents
Article ID: 277243
Updated On:
Products
Cloud Secure Web Gateway - Cloud SWG
Issue/Introduction
Most Cloud SWG connectivity and authentication methods require communication through specific ports, protocols, and services
Environment
Symantec Enterprise Agent
WSS Agent
SEP Agent (Tunnel Mode)
Resolution
The following Cloud SWG domains need to be resolved to their correct IP address.
threatpulse.net
saml.threatpulse.net
ctc.threatpulse.com
pod.threatpulse.com
client-id.wss.symantec.com
Configuration issues could arise if these domains get DNS poisoned or do not resolve correctly to their IPs.
Reference:
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