Doors(REST) Connection Slowness Issue in ConnectALL

Products

• ConnectALL

Issue/Introduction

Steps to Reproduce: 

1. Install ConnectALL 2.11.2.5 and have the Doors client installed on the same server.
2. Installed Doors API service v1.11 on the same server
3. Validate that the Doors client on the same server works just fine and can load the modules, and submodules quickly.
4. Install required licenses.
5. Created a connection with the Doors(REST) adapter which took more than 10 mins to validate the connection.
6. While creating automation it took long(~30 mins) to validate the Doors Connection and then it got stuck on the Entity Mapping Screen.

Expected Results: 
It should not take long to validate the connection and load the Entity Mapping/Field Mapping screen.

 

Actual Results:
Entity Mapping screen never loads. We waited for 30+ mins multiple times.

Environment

2.11.2.5

Cause

DE78689

Resolution

DE78689 is addressed in 3.3 and backported in 3.2.0.2 patch