"...could not resolve IP to hostname" when enrolling a Symantec Protection Engine with Protection for SharePoint Servers
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"...could not resolve IP to hostname" when enrolling a Symantec Protection Engine with Protection for SharePoint Servers

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Article ID: 277177

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Updated On:

Products

Protection for SharePoint Servers

Issue/Introduction

"...could not resolve IP to hostname" when enrolling a Symantec Protection Engine with Protection for SharePoint Servers

Resolution

Add PTR records for each server in the SharePoint farm and each machine with Symantec Protection Engine installed.