update-dispatcher.sh does not work with Debian ova.

Products

• CA API Developer Portal

Issue/Introduction

When attempting to create a certificate request using the update-dispatcher.sh  the below error is thrown

./update-dispatcher.sh: line 36: /usr/bin/hexdump: No such file or directory

The portal appliance has been deployed using the latest Debian OVA and has the latest platform update installed (2023-11-06).

Environment

portal 5.2.x Debian OVA 

Resolution

To work around the missing utility ,you can install the hexdump utility with the following steps :

 

1. Add the following to /etc/apt/sources.list file :
   deb https://mirror.it.ubc.ca/debian bullseye main
   deb-src https://mirror.it.ubc.ca/debian bullseye main
   deb https://mirror.it.ubc.ca/debian bullseye-updates main
   deb-src https://mirror.it.ubc.ca/debian bullseye-updates main
   deb https://security.debian.org/debian-security bullseye-security main contrib non-free
2. Run the command : sudo apt update
3. Run the command : sudo apt install bsdextrautils

We will include it in the next update for the Debian ova image or update the update-dispatcher.sh script.