AIOps 23.x on-premise HOTFIXES
search cancel

AIOps 23.x on-premise HOTFIXES

book

Article ID: 277040

calendar_today

Updated On:

Products

DX Operational Intelligence DX Application Performance Management

Issue/Introduction

The following is the list of 23.x AIOps HOTFIXES

NOTES:

1- HOTFIXES is cumulative
2- Contact Broadcom Support if you need a HOTFIX
3- Server components can be: DX Operational Intelligence (OI),  DX Application Performance Management (APM)

Environment

DX Platform 23.x releases

Resolution

 

23.3-OI-HF03

 

Date: Apr 12024
 
============
Hotfix info:
============
The following hotfixes can be applied into a DX Operational Intelligence
(OI) v23.3 installation.
 
Only OI product hotfixes are included in this tarball.  Reference support
site or customer support for any applicable APM or AXA product hotfixes.
 
If needing further assistance, contact Broadcom support:
https://support.broadcom.com/
 
 
============
Environment:
============
DX Operational Intelligence (OI) 23.3
 
 
==============
Hotfix images:
==============
dxi-adminui:23.12.14.3389-23.3.HF01
doi-adminui:24.3.28-23.3.HF03.853
doi-readserver:24.2.27-23.3.HF02.240
normalized-alarm:24.3.28-23.3.HF03.61
maintenance-service:24.3.28-23.3.HF03.381
 
 
====
fix:
====
Title:
------
"Header Too Large" error message for LDAP/SAML users.
 
Description:
------------
An http response error message stating 'Header Too Large' may be generated
when navigating into the 'DX Operational Intelligence' application tile
from cloudmanagement when the user's groups are larger than an expected
size.
 
This fix now allows the successful launch of OI and AXA products from
cloudmanagement without experiencing the above error message.
 
Defects:
--------
DE585079 - Error 400 /oi/v2/sa/settings/get AND 'Header Too Large' message
DE583276 - DX platform not allowing user to navigate for LDAP users
 
Updated images:
---------------
dxi-adminui
doi-adminui
 
 
====
fix:
====
Title:
------
Some OI Metric Browser graphs only show a single data point when expected
to see a data series.
 
Description:
------------
Within the OI Metric Browser, a data point only shows if the cursor happens
to sit over a data point.  The problem affects some metrics which have been
ingested from a connector.  When the mouse is moved away from the graph, the
data point goes away resulting in an empty graph.
 
Defects:
--------
DE585456 - Some graphs only show single data points, we expect to see a
           data series
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Unable to assign a user to an alarm, LDAP users are not populated in the
"Assign to" listbox
 
Description:
------------
For a tenant configured with LDAP, unable to assign an alarm to a user in
DX Operational Intelligence.
 
This fix allows assignment of user to an alarm.
 
Defects:
--------
DE587215 - Unable to assign a user to an alarm, LDAP users are not populated
           in the "Assign to" listbox
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Duplicate tenant entries are created in ao_dxi_tenants elasticsearch index
 
Description:
------------
For tenants in ao_dxi_tenants index, duplicate entries are created on
doi-readserver restart. This may cause doi-readserver not startup
successfully.
 
Defects:
--------
DE585640 - Duplicate tenant entries in dxi_tenants index
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Refresh Normalized Alarm Service externalId and correlated external Id
cache periodically
 
Description:
------------
The current cache in normalized-alarm service is static and loaded at
startup time.  The cache is refreshed upon an update to a correlated
externalId (such as addition or removal notification from TAS).
 
In some cases, the TAS notification is not sent resulting in NAS having
old references to correlated externalIds which causes downstream service
enrichment failures.
 
To handle this scenario, refresh the normalized-alarm service cache
periodically based upon a configurable time interval.
 
Defects:
--------
US916039 - Refresh Normalized Alarm Service externalId and correlated
           external Id cache periodically
 
Updated images:
---------------
normalized-alarm
 
 
====
fix:
====
Title:
------
Unable to export DX OI Alarms to Excel
 
Description:
------------
When trying to export the DX OI Alarms to Excel in the UI, the error
is shown. This can happen if installed using UID other than 1010.
 
This fix allows to successfully export DX OI Alarms to Excel.
 
Defects:
--------
DE592462 - Unable to export DX OI Alarms to Excel
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Support Spectrum maintenance alarms in OI
 
Description:
------------
This fix adds support for honoring spectrum maintenance alarms. The alarm maintenance status
will be reflected accordingly.
 
Defects:
--------
US947223 - Handling Source product maintenance alarms
 
Updated images:
---------------
doi-adminui
normalized-alarm
maintenance-service
 

Contact Broadcom Support to obtain a copy

23.3-OI-HF02

Date: Feb 282024
 
============
Hotfix info:
============
The following hotfixes can be applied into a DX Operational Intelligence
(OI) v23.3 installation.
 
Only OI product hotfixes are included in this tarball.  Reference support
site or customer support for any applicable APM or AXA product hotfixes.
 
If needing further assistance, contact Broadcom support:
https://support.broadcom.com/
 
 
============
Environment:
============
DX Operational Intelligence (OI) 23.3
 
 
==============
Hotfix images:
==============
dxi-adminui:23.12.14.3389-23.3.HF01
doi-adminui:23.3.HF01.366
doi-readserver:24.2.27-23.3.HF02.240
normalized-alarm:24.1.19-23.3.HF01.48
 
 
====
fix:
====
Title:
------
"Header Too Large" error message for LDAP/SAML users.
 
Description:
------------
An http response error message stating 'Header Too Large' may be generated
when navigating into the 'DX Operational Intelligence' application tile
from cloudmanagement when the user's groups are larger than an expected
size.
 
This fix now allows the successful launch of OI and AXA products from
cloudmanagement without experiencing the above error message.
 
Defects:
--------
DE585079 - Error 400 /oi/v2/sa/settings/get AND 'Header Too Large' message
DE583276 - DX platform not allowing user to navigate for LDAP users
 
Updated images:
---------------
dxi-adminui
doi-adminui
 
 
====
fix:
====
Title:
------
Some OI Metric Browser graphs only show a single data point when expected
to see a data series.
 
Description:
------------
Within the OI Metric Browser, a data point only shows if the cursor happens
to sit over a data point.  The problem affects some metrics which have been
ingested from a connector.  When the mouse is moved away from the graph, the
data point goes away resulting in an empty graph.
 
Defects:
--------
DE585456 - Some graphs only show single data points, we expect to see a
           data series
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Unable to assign a user to an alarm, LDAP users are not populated in the
"Assign to" listbox
 
Description:
------------
For a tenant configured with LDAP, unable to assign an alarm to a user in
DX Operational Intelligence.
 
This fix allows assignment of user to an alarm.
 
Defects:
--------
DE587215 - Unable to assign a user to an alarm, LDAP users are not populated
           in the "Assign to" listbox
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Duplicate tenant entries are created in ao_dxi_tenants elasticsearch index
 
Description:
------------
For tenants in ao_dxi_tenants index, duplicate entries are created on
doi-readserver restart. This may cause doi-readserver not startup
successfully.
 
Defects:
--------
DE585640 - Duplicate tenant entries in dxi_tenants index
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Refresh Normalized Alarm Service externalId and correlated external Id
cache periodically
 
Description:
------------
The current cache in normalized-alarm service is static and loaded at
startup time.  The cache is refreshed upon an update to a correlated
externalId (such as addition or removal notification from TAS).
 
In some cases, the TAS notification is not sent resulting in NAS having
old references to correlated externalIds which causes downstream service
enrichment failures.
 
To handle this scenario, refresh the normalized-alarm service cache
periodically based upon a configurable time interval.
 
Defects:
--------
US916039 - Refresh Normalized Alarm Service externalId and correlated
           external Id cache periodically
 
Updated images:
---------------
normalized-alarm
 
 
====
fix:
====
Title:
------
Unable to export DX OI Alarms to Excel
 
Description:
------------
When trying to export the DX OI Alarms to Excel in the UI, the error
is shown. This can happen if installed using UID other than 1010.
 
This fix allows to successfully export DX OI Alarms to Excel.
 
Defects:
--------
DE592462 - Unable to export DX OI Alarms to Excel
 
Updated images:
---------------
doi-readserver
 
 
Contact Broadcom Support to obtain a copy

23.3-OI-HF01

Date: Jan 232024
 
============
Hotfix info:
============
The following hotfixes can be applied into a DX Operational Intelligence
(OI) v23.3 installation.
 
Only OI product hotfixes are included in this tarball.  Reference support
site or customer support for any applicable APM or AXA product hotfixes.
 
If needing further assistance, contact Broadcom support:
https://support.broadcom.com/
 
 
============
Environment:
============
DX Operational Intelligence (OI) 23.3
 
 
==============
Hotfix images:
==============
dxi-adminui:23.12.14.3389-23.3.HF01
doi-adminui:23.3.HF01.366
doi-readserver:24.1.12-23.3.HF01.185
normalized-alarm:24.1.19-23.3.HF01.48
 
 
====
fix:
====
Title:
------
"Header Too Large" error message for LDAP/SAML users.
 
Description:
------------
An http response error message stating 'Header Too Large' may be generated
when navigating into the 'DX Operational Intelligence' application tile
from cloudmanagement when the user's groups are larger than an expected
size.
 
This fix now allows the successful launch of OI and AXA products from
cloudmanagement without experiencing the above error message.
 
Defects:
--------
DE585079 - Error 400 /oi/v2/sa/settings/get AND 'Header Too Large' message
DE583276 - DX platform not allowing user to navigate for LDAP users
 
Updated images:
---------------
dxi-adminui
doi-adminui
 
 
====
fix:
====
Title:
------
Some OI Metric Browser graphs only show a single data point when expected
to see a data series.
 
Description:
------------
Within the OI Metric Browser, a data point only shows if the cursor happens
to sit over a data point.  The problem affects some metrics which have been
ingested from a connector.  When the mouse is moved away from the graph, the
data point goes away resulting in an empty graph.
 
Defects:
--------
DE585456 - Some graphs only show single data points, we expect to see a
           data series
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Unable to assign a user to an alarm, LDAP users are not populated in the
"Assign to" listbox
 
Description:
------------
For a tenant configured with LDAP, unable to assign an alarm to a user in
DX Operational Intelligence.
 
This fix allows assignment of user to an alarm.
 
Defects:
--------
DE587215 - Unable to assign a user to an alarm, LDAP users are not populated
           in the "Assign to" listbox
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Duplicate tenant entries are created in ao_dxi_tenants elasticsearch index
 
Description:
------------
For tenants in ao_dxi_tenants index, duplicate entries are created on
doi-readserver restart. This may cause doi-readserver not startup
successfully.
 
Defects:
--------
DE585640 - Duplicate tenant entries in dxi_tenants index
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Refresh Normalized Alarm Service externalId and correlated external Id
cache periodically
 
Description:
------------
The current cache in normalized-alarm service is static and loaded at
startup time.  The cache is refreshed upon an update to a correlated
externalId (such as addition or removal notification from TAS).
 
In some cases, the TAS notification is not sent resulting in NAS having
old references to correlated externalIds which causes downstream service
enrichment failures.
 
To handle this scenario, refresh the normalized-alarm service cache
periodically based upon a configurable time interval.
 
Defects:
--------
US916039 - Refresh Normalized Alarm Service externalId and correlated
           external Id cache periodically
 
Updated images:
---------------
normalized-alarm
 
 
Contact Broadcom Support to obtain a copy
 
 
 

AIOPS 23.2

23.2-OI-HF02 (2024.01.08)

Date: Jan 082024
 
============
Hotfix info:
============
The following hotfixes can be applied into a DX Operational Intelligence
(OI) v23.2 installation.
 
Only OI product hotfixes are included in this tarball.  Reference support
site or customer support for any applicable APM or AXA product hotfixes.
 
If needing further assistance, contact Broadcom support:
https://support.broadcom.com/
 
 
============
Environment:
============
DX Operational Intelligence (OI) 23.2
 
 
==============
Hotfix images:
==============
dxi-adminui:23.12.05.3332-23.2.HF01
doi-adminui:23.2.1233
doi-readserver:23.2.HF02.496
 
 
====
fix:
====
Title:
------
"Header Too Large" error message for LDAP/SAML users.
 
Description:
------------
An http response error message stating 'Header Too Large' may be generated
when navigating into the 'DX Operational Intelligence' application tile
from cloudmanagement when the user's groups are larger than an expected
size.
 
This fix now allows the successful launch of OI and AXA products from
cloudmanagement without experiencing the above error message.
 
Defects:
--------
DE585079 - Error 400 /oi/v2/sa/settings/get AND 'Header Too Large' message
DE583276 - DX platform not allowing user to navigate for LDAP users
 
Updated images:
---------------
dxi-adminui
doi-adminui
 
 
====
fix:
====
Title:
------
Some OI Metric Browser graphs only show a single data point when expected
to see a data series.
 
Description:
------------
Within the OI Metric Browser, a data point only shows if the cursor happens
to sit over a data point.  The problem affects some metrics which have been
ingested from a connector.  When the mouse is moved away from the graph, the
data point goes away resulting in an empty graph.
 
Defects:
--------
DE585456 - Some graphs only show single data points, we expect to see a
           data series
 
Updated images:
---------------
doi-readserver
 
 
====
fix:
====
Title:
------
Unable to assign a user to an alarm, LDAP users are not populated in the
"Assign to" listbox
 
Description:
------------
For a tenant configured with LDAP, unable to assign an alarm to a user in
DX Operational Intelligence.
 
This fix allows assignment of user to an alarm.
 
Defects:
--------
DE587215 - Unable to assign a user to an alarm, LDAP users are not populated
           in the "Assign to" listbox
 
Updated images:
---------------
doi-readserver

 

Contact Broadcom Support to obtain a copy

 

23.2-OI-HF01 (2023.12.11)

Date: Dec 112023
 
Hotfix info:
------------
The following hotfixes can be applied into a DX Operational Intelligence
(OI) v23.2 installation.
 
Only OI product hotfixes are included in this tarball.  Reference support
site or customer support for any applicable APM or AXA product hotfixes.
 
If needing further assistance, contact Broadcom support:
https://support.broadcom.com/
 
 
============
Environment:
============
DX Operational Intelligence (OI) 23.2
 
 
====
fix:
====
Title:
------
"Header Too Large" error message for LDAP/SAML users.
 
Description:
------------
An http response error message stating 'Header Too Large' may be generated
when navigating into the 'DX Operational Intelligence' application tile
from cloudmanagement when the user's groups are larger than an expected
size.
 
This hotfix allows the successful launch of OI and AXA products from
cloudmanagement without experiencing the above error message.
 
Defects:
--------
DE585079 - Error 400 /oi/v2/sa/settings/get AND 'Header Too Large' message
DE583276 - DX platform not allowing user to navigate for LDAP users
 
Updated images:
---------------
dxi-adminui:23.12.05.3332-23.2.HF01
doi-adminui:23.2.1233
 
 
====
fix:
====
Title:
------
Some OI Metric Browser graphs only show a single data point when expected
to see a data series.
 
Description:
------------
Within the OI Metric Browser, a data point only shows if the cursor happens
to sit over a data point.  The problem affects some metrics which have been
ingested from a connector.  When the mouse is moved away from the graph, the
data point goes away resulting in an empty graph.
 
Defects:
--------
DE585456 - Some graphs only show single data points, we expect to see a data series
 
Updated images:
---------------
doi-readserver:23.2.12.489

 

Contact Broadcom Support to obtain a copy

 

AIOPS 23.1

23.1.HOTFIX#1

Release date :  2023-07-05 
Fixed components:  APM 

Fixed Issues:
***************

Description:
------------

After applying this fix, you can view only the traces that are generated after the fix was applied and not the old traces.

Defects:
--------

DE570235 - Error fetching APM Transaction trace

Updated images:
---------------
apmservices-tracestore:23.1.0.22
apm-ng-slim:23.1.0.22

Installer + Instructions:
---------------

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-platform-on-premise/23-1/Upgrade-DX-Platform/upgrade-231-to-231hf1.html

Additional Information