Uninstalling Introcope Infrastructure agent
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Uninstalling Introcope Infrastructure agent

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Article ID: 276999

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

I have a problem to uninstall an infrastructure agent ( Version 2022.3.0.38 ) on Centos 7.9

With this error

[ERROR] APMIA is not installed/corrupt installation is present/APMIA is started using console start.

I use the script  ./APMIACtrl.sh clean_uninstall

How can I clean correctly the Infrastructure Agent?

Resolution

In this situation, it appears that the apmia is not installed. The APMIA uninstall will remove the files in the etc directory but not in the apmia home directory. This is by design.

Please run the below command and if it was uninstalled, then you should get the below message.

<apmia home>/APMIACtrl.sh status

APM Infrastructure Agent (not installed) is not running.