Steps to check for new CCS updates using LiveUpdate

Products

• Control Compliance Suite Standards Server
• Control Compliance Suite
• Control Compliance Suite Standards Module

Issue/Introduction

Control Compliance Suite (CCS)

When new content or updates are released for CCS, they might not show up by default in the CCS console.  Below are the steps on how to check for new CCS content using LiveUpdate in the CCS Console

Environment

CCS 12.6.x

Resolution

Steps to check for new content using LiveUpdate:

1. In the CCS Console, go to the Admin > LiveUpdate section.
   
   
2. From the Common Tasks dropdown menu, select Download Updates. 
   In the Select Updates popup window, check Product Update, Agent Product Update (only needed if you use agent-based data collection, not needed for Agentless data collection), and Security Content Update.  Uncheck the Patch Assessment Content Update (if shown) as that is no longer supported and not needed.  Select Run Now to download any available updates and Finish.
   
   
3. When the Download Live Updates Job completes, from the Common Tasks dropdown menu select Check Updates.  That will start a full Health and Status job, and once that H&S Job completes any new content will be listed.  You might have to select Refresh from the Common Tasks dropdown menu to refresh the available content listed that can be applied using LiveUpdate.
   
   
4. Once the new content is visible, you can then use the Deploy Updates option from the Common Tasks dropdown menu to deploy the updates to your CCS environment.

NOTE: In some circumstances, a reboot of the Application Server was necessary to clear up any pending Windows updates, etc. before the latest SCU appeared in the CCS Console.