ITPAM Cluster is running duplicated executions
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ITPAM Cluster is running duplicated executions

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Article ID: 276991

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Updated On:

Products

CA Process Automation Base

Issue/Introduction

When running a process in a cluster environment through an LB (which distributes to both nodes), the processes are executed duplicated.

As a cluster installation, the scheduled process should run only once, and not in duplicate, and seems like Node 1 is executing the process, as also Node 2. 

Environment

ITPAM: 4.4

Cluster: 2 active nodes through F5 LB (no HA)

Ports:

8443: for Web
443: for nodes listening

Cause

This is caused by the F5 configuration not responding when using the 443 port number.

Resolution

Implement the steps noted in the following links:

Configure F5 Load Balancer

Specifically, these 2 links will help solve the issue with the LB URL not responding with the 443 port:

Create an F5 iRule for the Product
The iRule Definition