Installing the Symantec VIP Access app on Mobile or Desktop

Products

• VIP Service

Issue/Introduction

Steps to install VIP Access on Mobile or Desktop

Environment

• VIP Access for Mobile - Android or iOS
• VIP Access for Desktop - Windows or Mac

Resolution

1. Go to Symantec VIP
   
   
   
2. Click Download and choose the available options:
   • VIP Access for Mobile (Android or iOS)
   • VIP Access for Desktop (Windows or Mac)Mobile
   •  

1. Select either Android or iOS to download the app from the Google Play or Apple Store site
2. Install the application

MOBILE PLATFORM

1. 1. Open VIP Access (similar to below image)
      
   2. Select either Windows or Mac, which will download VIPAccessSetup.exe or VIPAccessSecurityCode.dmg to desktop

WINDOWS PLATFORM

1. 1. Double-click on VIPAccessSetup.exe and follow the installation instructions
      
      
   2. Open VIP Access (similar to below image)
      

MAC PLATFORM

1. 1. Double-click on VIPAccessSecurityCode.dmg, the double-click the VIP Access.pkg file.
      Follow the on-screen installation instructions:
      
      
      
      
   2. Open the VIP Access app.