How to install VIP Access on Mobile or Desktop

Products

• VIP Service

Issue/Introduction

Steps to install VIP Access on Mobile or Desktop

Environment

VIP Access for Mobile - Android or iOS
VIP Access for Desktop - Windows or Mac

Resolution

Steps to install VIP Access on Mobile or Desktop

* Go to Symantec VIP site

* Click Download and choose the available options:
- VIP Access for Mobile (Android or iOS)
- VIP Access for Desktop (Windows or Mac)

For Mobile:
Select either Android or iOS, which will be directed to Google Play or Apple Store site
- Install the application
- Open VIP Access (similar to below image)

For Desktop:
Select either Windows or Mac, which will download VIPAccessSetup.exe or VIPAccessSecurityCode.dmg to desktop

On Windows platform
- Double-click on VIPAccessSetup.exe and follow the installation instructions




- Open VIP Access (similar to below image)

On Mac platform
- Double-click on VIPAccessSecurityCode.dmg, which will open 'VIP Access.pkg' file
- Double-click on 'VIP Access.pkg' file and follow the installation instructions






- Open VIP Access (similar to below image)