Timesheet 'Select Tasks' pop-up page becomes slow
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Timesheet 'Select Tasks' pop-up page becomes slow


Article ID: 276954


Updated On:


Clarity PPM On Premise Clarity PPM SaaS


Post upgrade to 16.1.3, the Timesheet 'Select Tasks' pop-up page becomes extremely slow for a user when the resource is allocated to 'Other Work' investments and each 'Other Work' investment has 10k+ resources.

Steps to Reproduce:

  1. Login to Clarity
  2. Create 10+ Other Work in Classic Clarity
  3. Add 10k+ resources to the newly created Other Work
  4. Now allocate these Other Works to one of the Resource's
  5. Now Navigate to MUX --> Timesheet
  6. Click on Timesheet --> Add Task --> Select Task 

Expected Results:  Retrieving results should return relatively quickly.

Actual Results:  Retrieving results takes 5-10 minutes.


Clarity 16.1.3 and 16.2.0




The fix for this issue is backported to 16.1.3 Patch #2 and 16.2.0 Patch #1.


Use a view without 'Other Work' investments. Convert existing 'Other Work' investments to a Custom Investment Type. Segregate investments based on Fiscal Year to reduce the duration of the investment or by Department to reduce the number of staff on the investment.