R3_IMPORT_CALENDAR and R3_IMPORT_JOBS no longer working submitted by a 12.3.9 SAP Agent after the AE system has been updated to V21.0.8

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

After the update of the Engine to 21.0.x, job which import SAP-Calendars to UC4 ended with "ENDED_NOT_OK - aborted" with below error?

Export of the syntax used in the submitted  R3_IMPORT_CALENDAR command.

=============================================================================

CALENDAR_ID=&CAL_ID#,TYPE=&TYPE#,FOLDER=&FOLD#,UC4_CALE=&CALENDNAME#,UC4_KEYWORD=&KEY#,YEAR_FROM=&YEARFROM#,YEAR_TO=&YEARTO#

=============================================================================

Java stack of the error message :

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2023-11-23 11:39:49 - U02000155 Internal error (Exception).
java.lang.ArrayIndexOutOfBoundsException: 0
    at com.uc4.ex.UserData.<init>(UserData.java:48)
    at com.uc4.ex.JobRoutine.getUserData(JobRoutine.java:1169)
    at com.uc4.ex.Job.getUserData(Job.java:905)
    at com.uc4.ex.sap.SAPJob.openUserConnection(SAPJob.java:1182)
    at com.uc4.ex.sap.R3_IMPORT_CALENDAR.execute(R3_IMPORT_CALENDAR.java:101)
    at com.uc4.ex.sap.SAPJob.execute(SAPJob.java:362)
    at com.uc4.ex.Job.run(Job.java:461)
    at com.uc4.ex.ThreadPool$RunnableDecorator.run(ThreadPool.java:53)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at java.lang.Thread.run(Thread.java:750)

=============================================================================

 

Environment

AE 21.0.8

SAP Agent 12.3.9 HF2

Cause

The design of the SAP agent has changed due to a previously reported bug (see Additional Informations) fixed in 21.0.5.

R3_IMPORT_CALENDAR and R3_IMPORT_JOBS can no longer be triggered by a SAP agent 12.3.9 against a Automation Engine is in version 21.0.

Resolution

The solution will consists in updating the SAP Agent and the Automation Engine to version higher or equal to 21.05 

Additional Information

Bug ID: AE-30104

Bug Title : When the agent log is rotated, the R3_IMPORT_CALENDAR fails (ENDED_NOT_OK)

Technical details: 

A problem has been fixed where after a warm start and after a log change the SAP Agent could not authenticate itself through the Java API, therefore R3_IMPORT_CALENDAR and R3_IMPORT_JOBS failed to create objects in the AE system.

IMPORTANT: Keep in mind that the incompatibility between SAP Agent 12.3 and AWI 21.0 is limited exclusively to these two IMPORT functions, all other features work without any problem!!