ConnectALL unable to sync the child record from clarity to Jira (On-prem)

Products

• ConnectALL

Issue/Introduction

Steps to Reproduce:

1. Create Automation 1: Jira and clarity (Epic and Project)
2. Create Automation 2: Jira and clarity (Bug and Task) - Translate record ID should be enabled and need to select the parent automation
3. Create one project from Clarity to Jira and let it sync
4. Create one Task from Clarity to Jira and let it sync to the destination

Expected Results:

Should be able to sync the child record from Clarity to Jira (On-prem)

Actual Results:

Unable to sync the child record from clarity to Jira (On-prem) and getting an error below-

Error Message : Record could not be created due to the error {"errorMessages":[],"errors":{"issuetype":"Issue type 10102 is not a sub-task but a parent is specified."}}

Environment

3.2.0

Cause

DE78589

Resolution

DE78589 is fixed in 3.3.0 and backported in 3.2 patch 1