Jira Cloud Sprint processing is failing in ConnectALL
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Jira Cloud Sprint processing is failing in ConnectALL

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Article ID: 276746

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to Reproduce:

  1. Create an Automation between Jira Cloud to Jira on-prem.
  2. Map the Sprint fields and do the value mapping for the same.
  3. Create a record in the Jira with the Sprint field.
  4. Let ConnectALL sync the record.

Expected Results: ConnectALL should create the record in the Jira-on prem with the sprint value based on the value mapping.

Actual Results: Record processing is failing on the read from the Jira cloud and a configuration Alarm is raised for that poll.

Environment

3.2.0

Cause

DE78480

Resolution

DE78480 is addressed in 3.2.0.1