Parent child linking is not working in ConnectALL from Jira Cloud to Clartiy automation.
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Parent child linking is not working in ConnectALL from Jira Cloud to Clartiy automation.

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Article ID: 276745

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Updated On:

Products

ConnectALL

Issue/Introduction

Steps to reproduce

  1. Create an automation with Jira Cloud to Clarity for issue type Epic to Project
  2. Create an automation with Jira Cloud to Clarity for issue type Story to Task
  3. In the Story to Task automation map the "Parent" field from Jira to "odf_parent_id" in Clarity. Enable the translate record id and select the Epic to Project automation
  4. Create a Project from Clarity and let the parent automation sync the record as Epic in Jira
  5. Create a story from Jira under the Epic created in the previous step and let it sync

Expected Results: Story from Jira should get synced to the Clarity as Task under the Project created from the parent automation

Actual Results: Record creation fails with the exception {"resourceId":null,"httpStatus":"400","errorMessage":"API-1003 : Could not find resource tasks.","errorCode":"api.invalidResource"}

Environment

3.2.0

Cause

DE78429

Resolution

DE78429 is addressed in 3.2.0.1