When ConnectALL syncs from Jira to TFS, it breaks the child/parent links in the TFS bug.
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When ConnectALL syncs from Jira to TFS, it breaks the child/parent links in the TFS bug.

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Article ID: 276738

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Updated On:

Products

ConnectALL

Issue/Introduction

When ConnectAll syncs from Jira to TFS, it breaks the child/parent links in the TFS bug.

Steps to Reproduce: 

  1. Create an automation with bidirectional sync between TFS and Jira Cloud adapters.
  2. Create a ticket in the source application (Jira) and it gets created/synched in the destination application (TFS).
  3. Update the ticket and validate the update flows fine in both directions.
  4. Modify automation to add/relate a parent entity in TFS and push an update to the TFS ticket.
  5. Try to sync the update.

Expected Results: ConnectALL should sync the parent field.

Actual Results: The update is synching back in Jira (the parent entity never synched to Jira via ConnectALL, as there is no automation configured for parent issue type)

Environment

2.11.1 - 3.2.0

Cause

DE78182

Resolution

DE78182 is addressed in 3.2.0.1

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