16.2 MUX Idea New From Template Originating Requestor
Article ID: 276716
Clarity PPM SaaS
Clarity PPM On Premise
SUMMARY: 16.2 MUX Idea : New From Template uses the existing Originating Requestor on the template instead of Current User
a) In Classic make sure the default value for Idea Originating Requestor attribute is Current User. That is the OOTB Default.
1. In MUX make sure you have a template for Ideas.
- Note who the Originating Requestor is as this is a required field.
2. Make sure you are logged in as another user than the Origination Requestor in Step 1
3. Create New Idea From Template and use the template created in Step 1
- you will notice the Originating Requestor shows on the Modal as it is a required field.
Expected Result: The current user gets populated as the Originating Requestor
Actual Result: The Originating Requestor on the template gets populated as the Originating Requestor
Workaround: Change the value on the Modal pop-up or on the idea itself.
Reported as DE78694, currently under engineering review.