Some Custom Sub-Objects don't show the '+' or 'Create' buttons for users that have the proper access rights to create records.
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Some Custom Sub-Objects don't show the '+' or 'Create' buttons for users that have the proper access rights to create records.

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Article ID: 276656

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

For some Custom SubObjects to Investment Object, we are not able to Add New Row via Modern UX.
The + symbol appears but immediately goes away; this functionality was working fine before the upgrading from 16.0.3 to 16.1.3.

Steps to Reproduce: 

  1. Login as 'admin' who has full rights with global access to create records for all sub-objects in the system 
  2. Update the Project Blueprint to include all related sub-objects (both direct Project Sub-Objects and Common Investment Sub-Objects) 
  3. Open the Project with these Blueprint modules
  4. Navigate to each of the Sub-Object Modules and look for the '+' or 'Create' buttons 
  5. Some of the Sub-Object Modules show the buttons and some do not 

Expected Results: All Sub-Object Modules show the buttons as expected for the user with the proper access rights. 

Actual Results: Not all Sub-Object Modules show the buttons. 

 

Resolution

DE78676, Under review by Engineering team.

In a mean time there is a script available as a workaround, for that reach out to Broadcom Support.