Cannot create Clarity connection when SSO is enabled on Clarity
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Cannot create Clarity connection when SSO is enabled on Clarity

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Article ID: 276645

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Updated On:

Products

ConnectALL

Issue/Introduction

Cannot create Clarity connection when SSO is enabled on Clarity

Steps to Reproduce: 

  1. Enable SSO on Clarity
  2. Attempt to create a connection to the Clarity Connections Tab in the ConnectALL UI.
  3. In the logs, authentication seems to work, but later there's a 404 error and the connection fails.

 

Expected Results: The user should be able to create connection without any issues.

Actual Results: The connection does not get created and you can see a 404 error in the logs.

Environment

3.2.0

Cause

DE78446

Resolution

DE78446 fixed in 3.3.0.and ported back to patch  3.2.0.1