O365 Securlet Admin One Drive URL invalid causing quarantine failure

Products

• CASB Security Advanced
• CASB Security Premium
• CASB Security Standard
• CASB Securlet SAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Proactive Out Reach for invalid One Drive URL in O365 Securlet causing quarantine to fail in DLP policy

Resolution

404 error trying to get to the O365 One-Drive Admin URL. Turns out Client had never accessed the O365 Admin One-Drive URL for the first time himself.

After Client accessed Admin One-Drive URL with Admin creds - no longer getting 404 error, then getting an O365 sign-in prompt.

Client tested and O365 Securlet quarantine was also now successful