We have installed dx platform on-premise and testing sending emails, the emails shows the sender name = " DX SaaS Admin"
What is the process to update the email sender name?
AIOps, DX Platform 23.x
This issue is related to defect # DE584481 to be fixed in next 24.1 release.
A database update can be performed to assign the sender name information.
Instructions:
1. exec into the dxi-postgres-schema pod
$ kubectl exec -it <dxi-postgres-schema_podname> -- /bin/bash
2. from the pod, launch psql into 'aoplatform_db' database:
$ run_psql_aoplatform_db.bash
3. run the following sql statement:
aoplatform_db => update mcc_notify_msg_template set sender_name_template = 'DX Admin';
4. exit from psql with '\q' command
5. exit from pod with 'exit' command
6. Restart the dxi-readserver pod
kubectl scale --replicas=0 deployment dxi-readserver -n<namespace>
wait for the pods to terminate, then start the pod using:
kubectl scale --replicas=1 deployment dxi-readserver -n<namespace>