The current user 'NS Agent Identity' does not have the required permission 'read' to load item:0fb1ee3a-####-####-a281-340beacd####
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The current user 'NS Agent Identity' does not have the required permission 'read' to load item:0fb1ee3a-####-####-a281-340beacd####

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Article ID: 276446

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Updated On:

Products

Client Management Suite

Issue/Introduction

From the SMA log files:

The current user 'NS Agent Identity' does not have the required permission 'read' to load item:0fb1ee3a-####-####-a281-340beacd####

Environment

ITMS 8.7

Cause

Outdated Sym Agents on the workstation.

Resolution

Updated the Sym Agent and sub-agents