ASM Login with Sub Account (Child) and Login as Parent Tracking

Products

• CA App Synthetic Monitor

Issue/Introduction

In one of our cases, the parent account was being used by someone who changed a monitor without being able to provide identification.

The logs showed that everyone on the team, including the parent login, had access to it.

We made the decision to create separate accounts, and in order to log in as parents, we first need to log in with the individual account.

Will logs be tracked to indicate "login as," for example, "User.1"?

If so, when "User.1" logs in as "Login As Parent," will the log indicate that "User.1" made the changes?

Environment

ASM

Resolution

Both the impersonation (login-as) are audited and any change made by such a user is audited with the original user (not the parent) as author.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-synthetic-monitor/SaaS/using/account-management.html