Dollar Universe running on SSL result in error COM Error u_recv_msg_ssl -1

Products

• CA Automic Dollar Universe

Issue/Introduction

We have configured SSL communication on Dollar Universe and all nodes are enabled SSL on UVMS, however we see below error in the logs.

| 2023-09-26 14:33:06 |ERROR|X|IO |pid=T.P| u_traite_req_client       | COM Error u_recv_msg_ssl -1: Errno syserror 0: Success,SSL read error, error:0A000126:SSL routines::unexpected eof while reading (1)

| 2023-09-26 14:33:34 |ERROR|X|IO |pid=T.P| u_traite_req_client       | COM Error u_recv_msg_ssl -1: Errno syserror 0: Success,SSL read error, error:0A000126:SSL routines::unexpected eof while reading (1)

| 2023-09-26 14:52:03 |ERROR|X|IO |pid=T.P| u_traite_req_client       | COM Error u_recv_msg_ssl -1: Errno syserror 0: Success,SSL read error, error:0A000126:SSL routines::unexpected eof while reading (1)

Environment

Version: 7.X

Component: Dollar Universe

Cause

In our investigation we don't see above error message have any functional impact on UVMS, Nodes connectivity, Job execution functionalities and it looks merely extensive logging.The error messages can be ignored.

Resolution

The above issue is an identified problem tracked under DU_AS-7516 and currently under engineering review.