CA Mobile Authenticator app closed unexpectedly

Products

• CA Strong Authentication

Issue/Introduction

CA Mobile Authenticator 3.0.2 is causing the following errors with push notification functionality on Android 14 (Google Pixel 7) and 13 (Samsung SM-A326B) devices:

"There is a problem with CA Mobile Authenticator
CA Mobile Authenticator application closed due to a bug.
Try updating the application after the developer has fixed the error"

Sample Authenticator log of the error:

10-20 09:25:24.638 14345 14366 E AndroidRuntime: FATAL EXCEPTION: Firebase-MyFirebaseMessagingService
10-20 09:25:24.638 14345 14366 E AndroidRuntime: java.lang.IllegalArgumentException: com.ca.sec.aa.authenticator: Targeting S+ (version 31 and above) requires that one of FLAG_IMMUTABLE or FLAG_MUTABLE be specified when creating a PendingIntent

Environment

CA Mobile Authenticator 3.0.2

Resolution

Our recommendation is to upgrade CA Mobile Authenticator application to version 3.0.3 to resolve this issue.