Analytics option unavailable when adding widgets to dashboard

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

When adding widgets to a dashboard, the Analytics option does not show or is unavailable in the list of available widgets:

The following are in place as necessary:

• Analytics plugin is in place and configured correctly
• Analytics backend is up and running successfully
• IA agent is also running as expected.

Cause

Missing privilege in user or usergroup

Resolution

The User (or Usergroup the user belongs to) does not have the Access to Analytics privilege under AWI Access Control:

Adding this privilege will allow the option to show up as expected: