Slack Securlet installs a Bot in Slack during the activation and it uses the Bot to notify the end user. The default name of the bot is "Symantec CloudSoc". In some deployments, the default name is not clear enough for the end users and in some cases it creates unnecessary internal help tickets.
To avoid this , the default Bot name can be modified according to the customer's need.
This article goes into the steps.
Active Slack Securlet
The Bot can be renamed without any impact on Slack Securlet functionalities.
To rename the Bot: