DX ASM - Is it possible to monitor app that use MFA (Azure AD Multi-Factor Authentication)?
search cancel

DX ASM - Is it possible to monitor app that use MFA (Azure AD Multi-Factor Authentication)?

book

Article ID: 276238

calendar_today

Updated On:

Products

CA App Synthetic Monitor

Issue/Introduction

We are unable to monitor app that use Azure AD Multi-Factor Authentication (MFA)

For example: in an MFA app, the user enter the user and password and then he is put on hold until he enter the code # sent to his mobile.

Does ASM support MFA authentication?

Environment

DX ASM

Resolution

ASM uses robots to monitor external systems. 2FA is a protection against robots. 

Thus, if we could login to their system (being a robot) your protection is broken.

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-synthetic-monitor/SaaS/on-premise-monitoring-stations-opms.html