NullPointer exception when related fields are configured on a servicenow application link

Products

• ConnectALL

Issue/Introduction

NullPointer exception when related fields are configured on a ServiceNow application link

Steps to Reproduce: 

1. Login to ConnectALL UI
2. Create connection with ServiceNow
3. Create automation with ServiceNow.
4. Try to sync the records.
5. There will be some records failed due to General Exception

Expected Results: Records should not fail or give a proper error message.

Actual Results: You will see nullPointerException in the log

Environment

2.10.28 - 3.1.x

Cause

DE72183

Resolution

DE72183 is addressed in 3.2.0