Automations not working due to "Not a JSON Object" error
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Automations not working due to "Not a JSON Object" error

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Article ID: 276127

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Updated On:

Products

ConnectALL

Issue/Introduction

Automations not working due to "Not a JSON Object" error

Steps to Reproduce: 

  1. Login to ConnectALL UI.
  2. Create an automation between Jira Cloud and any other adapter.
  3. Try to sync the artifacts.

Expected Results: Records should get created and updates should flow fine.

Actual Results: Automation creates records but as soon as it is created, it starts failing and can no longer make any update. Also, a lot of exceptions can be seen on the dashboard.

Environment

2.11.2 - 3.1.x

Cause

DE77464

Resolution

DE77464 is addressed in 3.2.0 version

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